Dear Microsoft,
This letter is regarding your product, “Exchange Server”. It is evident that you have not allocated enough resources toward a process of continual improvement for this product.
Specifically, the “Message Rules” function is limited by a hard barrier of 2048k. This is even specifically mentioned on your web site, as a documented flaw in your product, and has been for several years. Yet, despite this crippling limitation, you have done nothing to pro-actively address this issue.
Being of sound mind, body, and programming skills, I offer you this suggestion.
1. Remove the memory limitation on user message routing rules;
2. Allow users to use GROUPS to route mail messages rather than only specific e-mail addresses;
3. When I drag an e-mail from the Inbox to another folder, ask me if I want to do this for future e-mails with that address. Include the “Don’t ask me this again” checkbox, for users that would be annoyed by this.
Using these three simple suggestions, you can improve your product in such a way to make many people happy. By ignoring this letter, you can encourage me to continue buying GOOG stock rather than MSFT.
Sincerely,
Wayne Byarlay
B.S., Computer Technology, Purdue University
